Top 5 Reasons Why Social Media Marketing is undeniable for Businesses.
Social Media Marketing Sites |
Introduction
Before
jumping directly to the reasons, let me first discuss very basic things.
However, if you know all this, do not hesitate to jump directly to the reasons
we have compiled for your ease.
What
is Marketing?
Marketing
is building profitable relationships with customers. This simple yet
comprehensive definition of marketing covers the entire marketing efforts.
Whether
it is traditional marketing (Marketing before Internet era) or it is digital
marketing, building relationships with potential customers in exchange for
value is the essence of Marketing. However, due to shift in customer
preferences, traditional marketing and digital marketing are significantly
different.
What
is Social Media?
Social
Media is simply a network of people, connected via various social media
platforms, who may or may not know each other.
One
of the powerful reasons of the immense popularity of social networks is that
they are easy to use and let people feel the need for affiliation. People
follow each other, comment and share their views easily.
As
per latest statistics of 2020, out of total population of 7.75 Billion, Active
Social media users are 3.8 billion. You know what that indicates? A huge
opportunity for marketing. (Validate it on SmartInshights, Global Social Media
Research Summary 2020)
Popular Social Media Platforms
Some
of the most used social sites are listed below,
1.
Facebook ( As of 2020, 2.6b
monthly active users, Statista)
2.
Twitter (330m monthly
active users, Statista)
3.
YouTube ( 2b monthly active
users, Variety)
4.
Instagram ( 1 billion
monthly active users, Oberlo)
5.
LinkedIn ( 310m monthly
active users, Omni Core)
What is Social Media Marketing?
Marketing
on social platforms is simply Social Media Marketing. By definition, it is not
that much tricky, however, the practice has got more technicalities than simple
marketing practices in traditional marketing.
The
way customers behave, make purchase decisions, and interact with companies has
made social media marketing yet another field.
Why Social Media Marketing is so much Important?
Top 5 Reasons.
The reasons are listed below,
1) Huge
Customer Base
2) Target
Audience is Easily Achievable
3) It
is Cost Effective
4) Easy
and two-way Interaction with Customers
5) Easy
to Track Performance
1) Huge
Customer base
The
first reason is quite obvious. As we have mentioned per platform statistics,
therefore, more people, more possibilities to increase customers.
All
the marketing efforts, before and after internet, are around one and only thing
i.e. People or customers.
Therefore,
we can say, “Where there are people, there is Marketing”.
Hence,
social media networks provide us a huge customer base, i.e. 3.8b active users,
all connected in one way or the other. This giant gift of social sites provides
a wonderful opportunity to market things.
Through
social sites, it has now become so easy to get attention of a large group of
people, one only needs to know effective techniques.
2) Target
Audience is easily Achievable
One
of the major differences in traditional marketing and marketing in internet era
is that of Target Audience.
Traditionally,
marketers would also design their messages as per their target audience but
there was no surety whether the recipient of message was among the target
audience or some random person.
Thankfully,
on social sites, not only we make sure our message resonates with our target
audience, but also that our message is only reaching to those who may be interested
in our offer or business.
We
can exactly mention the characteristics of our target audience such as, age,
gender, place of residence and their interests etc.
3) It is
Cost effective
Marketing
on social media is cost effective too. So much so that, a minimum daily budget
of around 1 to 5 dollars can be spent for any ad campaign depending on the
platform.
·
Facebook charges $1 for
impressions, $5 for clicks, likes, video views, $40 for app installs, offer
claims etc. per day
·
Same for Instagram.
·
YouTube charges $10 per day
minimum.
·
Twitter does not require
minimum budget per day. It is up to us.
Therefore,
it has become incredibly easy for small businesses to advertise its offer and
get a targeted attention.
One
only needs to have an engaging and captivating offer; the rest is the work of
people connected with one another.
Probably,
you have witnessed this so often in your timeline, that even without any paid
campaigns, people start sharing aggressively any content which is attention
grabbing.
4) Easy and
Two-way Interaction with Customers.
Yet
another powerful reason to incorporate social media marketing is that, it is
now easy to interact with customers one on one, listen to their grievances and
reply back with the desired solution.
Customers
find it easy to contact companies on their social sites rather than filling
contact forms on websites. One of the reasons may be that visiting websites
needs one to have some adequate education, but social sites are so much easy
that even people with no education can send messages.
Plus,
it adds to customer satisfaction if company replies instantly and, in a tone,
understandable to the customer, and not as a robotic answer.
5) Easy to
Track Performance
In
the past, it was not possible to track the performance of whatever marketing
campaigns a marketer designed, but now social networks provide this
opportunity. One can exactly measure how many people liked the campaign and
hence the offer, which gender was most involved in the message, from which region
the campaign got more attention etc.
We
have Various tools designed for each platform such as Facebook adverts (Same
for Instagram), Google AdWords, Twitter Ads etc.
This
data driven performance report can be used for improving and enhancing the
future campaigns, so that, it gets even more engagement.
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